HVAC Frequently Asked Questions

Trying to service or understand your HVAC system on your own can be complex, which is why the techs at smart72 receive a lot of questions from local residents. We’ve compiled a few frequently asked questions and their answers for you to learn more:

Q: How often should I service my HVAC system?M

A: To keep your HVAC system running in optimal shape, we recommend a maintenance appointment twice a year (once for heat, once for air conditioning). This way, an smart72 technician can check your filters, coils, wiring, housing, motor, and much more (26 point checklist) to make sure you’re getting the most out of your system.

Q: What happens when I need a repair on a holiday or weekend?

A: Don’t worry! Whether your HVAC problem at three in the morning or on the 4th of July, our HVAC service experts are available 24 hours a day, 7 days a week to get your system back up and running.

Q: What’s the warranty like on a new HVAC system?

A: At smart72, most of our HVAC systems come with a 10-year warranty, so you can enjoy your system for years to come. We also have great maintenance plans and membership programs to help you lower your utility bills and extend the life of your equipment.

Q: Which HVAC System is right for my Home?

A: To answer that, you’ll need an appointment with one of our HVAC service experts. We’ll come to your home and evaluate its size, heating and cooling needs, environment, and the work we’ll need to do. Then, we can recommend the best system for you and install it quickly.

Q: What can I do to lower my energy bills?

A: There are plenty of things, such as:

Install a programmable thermostat so you don’t waste air conditioning or heat while you’re not at home.
Switch your incandescent light bulbs to more energy efficient light bulbs like compact fluorescents (CFLs) or LEDs.

Install ceiling fans and, when you can, use them instead of your air conditioning to cool you down.
Unplug any appliance that you’re not using. While it may not be turned on, it will still use power from your electrical outlet.

Make sure your windows and doors are sealed properly so that they don’t let air in and make your HVAC system work harder.

Q: How do I know if I need a new heater or air conditioner?

A: If your HVAC system requires constant repairs, is 15 years or older, or can’t heat or cool your home properly, we recommend you replace it. When an HVAC system ages, it doesn’t operate as efficiently and could actually end up costing you more money than it should.

Q: What kind of filter do I need for my HVAC system?

A: We wrote a great blog on how to choose the right HVAC filter. Check it out here!

Q: How do I choose a good HVAC service company?

A: When looking for the perfect company, ask your friends and family members for recommendations. Then, make sure the company has the proper license and insurance. After that, get a written estimate for the work they’re going to do (a good company should have no problem giving you a written estimate). Energy assessments are always important to best understand how you can be saving more money.

Have a question we didn’t answer? Just call us or ask the expert!